Emberline Journeys

Privacy Policy

Last updated: July 30, 2026

1. Introduction

Emberline Journeys LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party payment processors)
  • Passport or travel document information (as required for bookings)
  • Travel preferences and requirements

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our travel services
  • To process bookings and transactions
  • To communicate with you about your travel plans and reservations
  • To respond to your inquiries and provide customer support
  • To send you promotional communications (with your consent)
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity
  • To analyze website usage and improve our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Travel Suppliers: We share necessary information with airlines, hotels, car rental companies, and other travel suppliers to fulfill your bookings.
  • Service Providers: We may share information with third-party service providers who assist us in operating our business.
  • Legal Requirements: We may disclose information when required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us at support@emberlinejourneys.com.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Emberline Journeys LLC
2510 Fairplay Dr
Loveland, CO 80538
United States
Email: support@emberlinejourneys.com